Read what our customers are saying!
Thank you for your great service and fast delivery. The communication has been great, and the whole process easy.
I just wanted to give feedback on the service provided by your delivery man Tim. He was EXCELLENT in every way, and went far beyond the minimum requirements. He was polite, approachable and good-humoured, he had a sense of humour, and was extremely helpful. Moreover, he rang in good time with his ETA, and even rang back when he found he was going to be 20 mins late! In short, I can’t think of any way he could have done an even better job. Also, I want to suggest that you revise what’s on your website about how many people are needed to move and position slim-line tanks in particular. Because they can’t be rolled, more people are needed – e.g. for my 5000L slimline tank 4 people in total were needed (driver and 3 others). But your website suggests only 2 in total. Thanks very much for a great product and terrific service.
I have to let you know what a pleasure it was dealing with Tankworld! Right from my initial internet search your website was easy to use and made my selection quick and simple. I ordered and paid for my new tank online on a Sunday, then received conformation via a phone call on Tuesday. After that I was called by your despatch guy to confirm delivery details. I was called again when a delivery day was locked in. The night before delivery day, your driver called to confirm his arrival time. It was really professional service and I would not hesitate to recommend your company in future. As a direct contrast to this, while online shopping for a tank, I submitted an enquiry to one of your competitors, which was annoying as they had no pricing on their web site. I received my return call from them on Thursday, 5 days after visiting their website ! I told the guy that I was not impressed and that Tank World had my order and had beat them hands down. Thanks and regards.
John was fantastic yesterday in siting the tank and saved us lots of time. This was our third water tank delivery in the last 5 years and first time we have dealt with you. John deserves some congratulations!!
Glenys and family
Many thanks to your company once again for prompt, safe delivery of another Tankworld Tank. We have now purchased 6 tanks from your company and have always been satisfied with the customer service and delivery drivers.
We thank you for your commitment to excellent customer service.